Privacy policy

Denyx Restaurant is run by INYEX TECHNOLOGIES LTD. This page explains what we collect when you use this website or the Denyx app, why we collect it, and what you can do about it.

What we collect

• Your phone number, to sign you in with a one-time code and to contact you about an order.
• Your name, if you add it, so the kitchen and rider know who the order is for.
• Delivery addresses: the map location, area, street, landmark, optional GhanaPost digital address and rider instructions.
• Your orders: items, prices, delivery fee, notes, times and status.
• Payment details: the method, the status and reference, and for Mobile Money the network and last four digits of the number. We never see or store card numbers.
• Technical data: your IP address and browser details, used for security and to limit abuse.

Your location

We only read your device's location when you tap "Use my location", and only to place the delivery pin. You can choose the pin by hand instead while maps are available.

Cookies and storage

We use one cookie, which keeps you signed in. It cannot be read by scripts on the page. It ends after 7 days without use, or after 30 days at most. Your cart is kept in your own browser. We use no advertising or analytics cookies.

Who processes your data

• Paystack processes card and Mobile Money payments. It receives the amount, an order reference and an email address we make for the purpose, not your real email. For Mobile Money it also receives the number you pay with. Card details go straight to Paystack on its own secure page.
• Arkesel delivers sign-in codes by SMS and receives your phone number and the message.
• Geoapify, using OpenStreetMap data, powers address search, maps and delivery distance. It receives the search text and map locations, through our servers, not linked to your name or number.
• Our hosting provider runs our servers and database in the European Union, so your data is stored outside Ghana.

We do not sell your data or use it for advertising.

How long we keep it

• Sign-in code records are deleted after 30 days.
• Addresses stay until you delete them or delete your account.
• Order and payment records are kept for accounting, tax and refunds, including after an account is deleted. They then no longer carry your name or phone number, but an order still shows the delivery address and map location it was sent to.
• Security records are kept to protect the service and investigate misuse.

Your choices

You can see and change your name and addresses in your account. You can delete your account at any time under Account, or in the Denyx app. That removes your name, phone number, saved addresses and sign-in code records, and signs you out everywhere. If you sign in with the same number later, it starts a new account.

To ask what we hold about you, or to correct it, contact us. You may also complain to the Ghana Data Protection Commission.

Contact

INYEX TECHNOLOGIES LTD, inyextechnologies@gmail.com