Terms of use

These terms apply when you order from Denyx Restaurant, which is run by INYEX TECHNOLOGIES LTD. By placing an order you accept them.

Your account

You sign in with a code sent to your phone. Keep your phone and codes to yourself. You are responsible for orders placed from your account.

Orders and prices

Prices are in Ghana cedis. We check every order against the current menu when you place it, so the total at checkout is the price you pay. If a delivery fee or total changes before you pay, we show you the new amount first. Items can sell out, and promotions end when shown.

Pickup

We give you a pickup code once your order is placed and paid, or placed for cash. Show the code at the kitchen. Cash is for pickup orders only, and may not be available on every account.

Delivery

We deliver within a set distance of the kitchen and may ask for a minimum order. The fee, distance and estimated time are shown at checkout. Times are estimates. Give an accurate pin and landmark, and give your delivery code to the rider when your order arrives.

Payment

You can pay by Mobile Money or card, processed by Paystack, or by cash at pickup. An order paid online is sent to the kitchen once payment is confirmed. An unpaid order expires.

Cancelling and refunds

You can cancel in your order page until the kitchen accepts the order. If the kitchen cannot make your order, it may be cancelled. When a paid order is cancelled, we refund it to the method you paid with; your order page shows the refund. For a problem with food you received, contact the kitchen through Help.

Allergies

If you have an allergy, call the kitchen before you order. Our kitchen handles many ingredients.

Fair use

Do not misuse the service, for example by placing orders you do not intend to collect. We may limit cash orders or refuse service if it is misused.

Changes and law

We may update these terms; the version on this page applies to new orders. These terms are governed by the laws of Ghana. Nothing here limits your rights under Ghanaian consumer law.

Contact

INYEX TECHNOLOGIES LTD, inyextechnologies@gmail.com. See also our privacy policy.